Oracle CRM Analytics

Oracle Service Analytics

Provide Better Customer Service While Keeping Costs Down

Oracle Sales Analytics provides hundreds of key performance indicators and more than 130 reports in five customizable dashboards. These analytics solutions dramatically improve the effectiveness of your sales people by providing real-time, actionable insight into every sales opportunity at the point of customer contact. With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue.


• Analyze pipeline opportunities to determine actions required to meet sales targets.
• Determine which products and customer segments generate the most revenue.
• Understand which competitors are faced most often and how to win against them .
• Identify up-sell and cross-sell opportunities within existing accounts.